SNCF automates claims management thanks to Webrisk
Following an RFP in 2008, SNCF replaced its claims management systems by Webrisk, Effisoft's solution for risk and insurance management.
Main objective: consolidate claims data (15,000 per year) into a central IS.
For example, malicious damage, theft, third party damage...
Webrisk was implemented in September 2009 and SNCF users now beneficiate from optimised data processing and better security of exchange procedures.
Check our News section to read the full interview of Mr Alain GUYARD, risk and insurance manager at SNCF and Maryse DELUMEAU, SNCF's Risk and Insurance Deputy Manager and Project Manager.